I cannot recommend ACFA highly enough. The Workplace Advice Team was our first point of contact during a very challenging time in our business when we were unsure how to proceed or what steps to take. From the very beginning, they listened carefully, understood our situation, and provided clear guidance, practical advice, and a structured plan that immediately helped us feel calmer and more confident moving forward.

Carolyn, one of the HR Advisors, was an incredible resource throughout the process. Her positive attitude, professionalism, and willingness to support us during a stressful period made a genuine difference, and it is something we will not forget. She was always available to answer our questions and provided reassurance when we needed it most.

We are extremely grateful for the support provided by ACFA. Having access to this level of expertise and guidance is invaluable and truly worth every cent.

For any business looking for support, guidance, and industry knowledge, we would highly recommend ACFA.

I have been a member of ACFA for several years and cannot speak highly enough of the association and its team. On the many occasions I’ve reached out for support, the staff have been nothing short of exceptional — always helpful, friendly, and genuinely invested in assisting me.

As a business owner, dealing with staff issues can be stressful. They are able to break things down clearly and calmly, taking the stress out of what can often feel overwhelming. She consistently explains information in a way that is easy to understand and, without fail,
follows up after every call with a detailed email summarising the discussion.

It is always a pleasure dealing with the ACFA team, and I would not hesitate to recommend membership to anyone in the joinery and cabinet making sector.

I want to express my sincere gratitude to ACFA for their exceptional support in managing both HR and legal matters within my organisation. ACFA has consistently proven to be a reliable and knowledgeable partner.

Whenever I’ve sought assistance, whether for HR issues or legal matters involving employees and contracts, ACFA has been consistently helpful. Their team exhibits expertise, responsiveness, and a steadfast commitment to addressing a wide range of HR challenges. ACFA’s support has been instrumental in navigating the complexities of HR and legal issues, providing me
with the confidence to make informed decisions that positively impact my business.

I enthusiastically recommend ACFA for anyone seeking comprehensive and effective support in both HR and legal domains. Thank you Carolyn and ACFA Team, for being an ally in managing all aspects related to our workforce.

Dan Kitchens Australia joined ACFA earlier this year, and the support we have received has been outstanding. Their Workplace Advisory team has been incredibly helpful, knowledgeable, and responsive on every enquiry. The depth of information, guidance, and industry expertise available through ACFA has already proven invaluable to our business.

As a bespoke, high-end kitchen manufacturer, having access to reliable advice and up-to-date industry resources is crucial — and ACFA has exceeded all expectations. I can confidently say that becoming a member has been well worth it, and I would highly recommend ACFA to any business in our industry looking for professional support, clarity, and a genuinely helpful team behind them.

I have been a member of the FIAA now (ACFA)for over 21 years, in this time I have experienced and watched the organisation grow every year in their professionalism and expertise in dealing with any matters I require assistance in.

There are so many benefits with being a member of the ACFA, a few in particular are award wage information and allowances.  This is vital to me, the comfort knowing that at any time a staff member of the organisation can assist and make me feel at ease when I have a query regarding wage structures.

I have experienced this recently and being able to call the organisation to provide the knowledge, understanding and reassurance I required to help me through this time was just fantastic.  I could not have done it on my own.

The standard of service the ACFA has provided has improved every year I have been with the organisation, I believe now they are an A class organisation, providing all members with loads of information and support.

I have a wonderful rapport with the ACFA and am truly grateful for all the help they have  provided me over the years.

We have developed a strong relationship with the ACFA Workplace Advice Team. They have instilled confidence in our business by providing documentation, contracts, and award advice, as well as, acting as a trusted partner to table workplace issues as they arise.

Personally, I am an advocate for industry associations and the value they add to a business. ACFA is the leading association in our industry and keeps its members abreast of industry affairs. They are equipped for you to reach out to in times of need, whatever the inquiry. They are there for us, we just need to reach out.

Just like everyone that looks to complete an RPL, I had everyday work commitments throughout the entire process.

ACFC asked in-depth questions, and requested evidence of past employment and tasks/jobs. Providing this information allowed ACFA to prepare only the modules that I needed to complete instead of redoing an entire apprenticeship. I had previously completed my apprenticeship in New Zealand as a Boat Builder and Marine cabinetmaker, however to attain the Australian qualification, other modules required completion.

From day 1, Joe Sibly’s energy and support was unwavering. His ability to break each module into bite size pieces allowed me to fulfil the tasks required. Joe’s regular contact and communication allowed me to schedule RPL tasks around my busy work and family commitments. I would like to say a huge thank you to Joe for his perseverance and guidance throughout my RPL process.